Lately, I have been having quite some difficulties....

Lately, I have been having quite some difficulties with companies. Let me relate a story. I have a credit card which I have not used since at least March 2006. I moved to Germany in April 2006. In May 2007 I wrote to the company to cancel the credit card. In July 2007 I received a bill for the annual membership fee of $60. I wrote again. I received another bill this time with late fees attached. I called. I wrote again. I received another bill with more late fees. I wrote and called and wrote and called and received more bills and letters, stating that the fees would have to be paid.

In early October I was informed when I called for perhaps the fourth time that I should fax a new letter and include the original May letter. I faxed from Germany. No response arrived except for a bill that arrived today! I called and finally got through to someone who said that they would cancel the late fees, the yearly fee and finally the card itself! I cannot believe the length of time it has taken to take care of this matter.